Our warehouse is closed on Sundays and postal holidays. If you place an order on the weekend or holiday, it will ship the next business day.
It usually takes 12 to 24 hours for our fulfillment team to process your order and ship it out from our warehouse.
We use USPS for expedited service. After your order is fulfilled, you will receive an email notifying you that your order is on its way. Click on “Track your shipment,” and it will direct you to the order detail page. To track your order, click on the tracking number on the order detail page. You will see the real-time update on the package delivery.
Often, USPS will mark the shipment delivered when it’s still on its way to the destination. If you receive a notification saying your package is delivered today, but the package is not found, please allow 2 to 3 more business days. If your package is not delivered, please contact us at sales@grilaeyewear.com
Our company is constantly working hard to provide cool new styles for our customers. Be sure to check out our website often, as we update inventory weekly.
We make every effort to maintain inventory of all products we offer online. However, if a product you order is not available for shipment, we will contact you immediately by phone and/or email.
Returns are easy with Grila Eyewear!
WE OFFER A 14-DAY FREE RETURN FOR REFUND ONLY (clearance and final sale items excluded).
Items must be sent back within 14 days of the delivery date.
Items must be unworn and be free of stains, makeup, fingerprints, pet hair, etc. (Ideally with the original clear resealable product bag).
Clearance items (prices marked down in red) are FINAL SALE.
Please allow 5-7 business days after your item(s) are delivered to our US mailing address for a refund.
If you are not happy with the items you purchased, we will provide a return label ( US ONLY).
Please process and print your return label here:
RETURN LABEL
Yes, we do. You can find product measurements on the product page under the measurements tab.
